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Turning countless customer voices into one clear, trustworthy insight with AI

A design approach to simplify how users process massive customer reviews, reducing effort and enabling 2× faster purchase decisions.

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Designing contextual nudges

to communicate value and drive push notification opt-ins.

A UX approach to motivate users to enable notifications by designing contextual, value-driven prompts that build trust and relevance throughout the journey.

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Helping users discover products faster and with less effort

A design approach that transforms the shopping journey to help users reach what they need in less time, with less effort.

A concept design to reduce driver-side ride cancellations in the Uber app

Driver cancellations after accepting a trip are one of the most frustrating experiences for riders and a major threat to platform reliability. It costs Uber money, time, and, critically, customer loyalty.

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